We accept all payment by credit cards, transfer, or mail order. If you want to pay by mail order or transfer, send us an e-mail at [email protected]. In order to ensure that your shopping experience is simple and secure,online order and payment transactions through Arte.ist are processed by using a secure server. Please note that the individual who submits the order must be the cardholder whose name appears on the credit card.
If the product you purchased is available in our stocks, we can deliver the product to you on the same day for Istanbul and within 3 to 5 business days for other cities. If the product you are interested in is not in our stocks and it is specially ordered for you, please email [email protected] for the delivery date. Once your order ships, you should receive an email with tracking details from [email protected]. If you haven't received tracking, feel free to email us at [email protected] to make sure your order is on its way.